Aconf Web-based Webinar and Aconf video conference system based on WebRTC technology.
Supported platforms
WebRTC technology was first proposed by Google, and currently it has relatively complete support on the desktop Chrome browser, desktop Safari browser, and mobile Safari browser. Other platforms (such as the Android platform browser) support comparison difference.
| operating system | Browser type | Minimum browser version requirements | Receive (play) | Send (on wheat) | Screen sharing |
|---|---|---|---|---|---|
| Mac OS | Desktop Safari browser | 11+ | stand by | stand by | not support |
| Mac OS | Desktop Chrome browser | 56+ | stand by | stand by | Support (requires chrome72+ version) |
| Windows | Desktop Chrome browser | 56+ | stand by | stand by | Support (requires chrome72+ version) |
| Windows | Desktop version of QQ browser | 10.4 | stand by | stand by | not support |
| iOS | Mobile Safari browser | 11.1.2 | stand by | stand by | not support |
| iOS | WeChat embedded webpage | 12.1.4 | stand by | not support | not support |
| Android | Mobile version of QQ browser | - | not support | not support | not support |
| Android | Mobile version of UC browser | - | not support | not support | not support |
| Android | WeChat embedded webpage | - | not support | not support | not support |
- You can open the WebRTC capability test page in your browser to check whether WebRTC is fully supported. For example, browser environment such as official account.
- Due to H.264 copyright restrictions, neither the Chrome browser of Huawei’s system nor the browser based on Chrome WebView support the normal operation of TRTC’s Web SDK.
Environmental requirements
- Please use the latest version of Chrome browser, download address: https://www.google.com/chrome/ .
- TRTC Web SDK relies on the following ports for data transmission. Please add them to the firewall whitelist. After the configuration is complete, you can visit and experience the official website Demo to check whether the configuration takes effect.
- TCP port: 8687
- UDP port: 8000; 8080; 8800; 843; 443; 16285
- Domain name: qcloud.rtc.qq.com
Common problems
1. A client error: "RtcError: no valid ice candidate found" should be handled?
If this error occurs, it means that the TRTC Web SDK failed to make holes in STUN. Please check the firewall configuration according to the environment requirements .
2. A client error: "RtcError: ICE/DTLS Transport connection failed" or "RtcError: DTLS Transport connection timeout" should be handled?
This error indicates that TRTC Web SDK failed to establish a media transmission channel. Please check the firewall configuration according to the environment requirements .
3. The camera and microphone cannot be activated
3.1 When you enable audio and video, when the browser prompts whether to allow the use of the camera and microphone, please click "Allow".
3.2 You can also click the 
icon on the left side of the browser address bar in the meeting room or webrtc test page , and choose to allow the website to use the camera and microphone.
4. How to switch the camera, microphone and playback device.
Click "Settings" or "Devices" at the top right of the meeting room to select.
